How to Provide Effective Feedback and Improve Employee Engagement (2.0 hrs)
Discover positive results of effective feedback on employee performance
Learning objectives:
This video learning course will introduce the latest research in providing effective feedback to discuss how managers can mentor and develop their staff while also improving firm retention of top talent. Providing effective feedback has a direct and positive affect on employee engagement.
The benefits of improving employee engagement within an organization are well supported:
- Higher employee retention
- Increased productivity
- Increased job satisfaction
We will define the term employee engagement to understand how it is affected by receiving both effective and ineffective feedback. This course will then demonstrate effective strategies to help provide effective feedback and improve employee engagement. The learning objectives of this course include:
- Defining employee engagement and why it is important to an organization.
- Understanding the importance of providing effective feedback to employee engagement.
- Identifying the challenges facing managers in providing effective feedback to employees.
- Examining the key components that makes the difference between effective feedback and ineffective feedback.
- Applying research-based tools to help managers provide effective feedback and improve employee engagement.
2.0 hrs of verifiable CPD (Certificate will be provided upon course completion)
Additional information
- Program pre-requisites: There are no prerequisites for this course
- Advance preparation: None
- Delivery method: E-learning
- CPD/CPE credits: Participants will earn 2.0 professional development credits (hours)
Course Curriculum
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StartCourse instructions and learning objectives
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PreviewIntroduction (9:25)
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StartEmployee engagement and challenges (10:10)
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StartFeedback fallacy (9:28)
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StartFeedback demonstration - tangrams (9:17)
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StartProviding feedback - communication styles (9:42)
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StartProviding feedback - 4 step approach (13:30)
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StartProviding feedback - CAL (6:50)
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StartPractice (2:58)
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StartDebrief and conclusion (16:18)
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StartQualified assessment of learning objectives
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StartCourse evaluation
Your Instructor
Garth Sheriff is the founder of Sheriff Consulting, a firm specializing in the design and delivery of professional and leadership skill courses for accounting and finance professionals. Garth has worked as an assurance professional and learning provider for over 20 years. He has prepared and trained CPAs for critical changes to the profession. He earned a Master of Accounting and a Bachelor of Arts (Honours - Accounting) from the University of Waterloo. He is a member of the Chartered Professional Accountants of Ontario (CPAO), American Institute of Certified Public Accountants (AICPA) and the Institute of Internal Auditors (IIA). Garth has also acted in various stage and film productions. He is a graduate in improvisation from The Second City and a member of ACTRA (the Alliance of Canadian Cinema, Television and Radio Artists.